
A-ECQ-100-01(1)
Network Camera
Installation Manual
Before operating the unit, please read this manual thoroughly and 
retain it for future reference.
SNC-CH115/CH120/CH220 
SNC-EB520/ZB550
Owner’s Record
The model and serial numbers are located on the top. Record these numbers 
in the spaces provided below.
Refer to these numbers whenever you call upon your Sony dealer regarding 
this product.
Model No.   Serial No. 
Overview
This Installation Manual gives instructions for multiple types of Network 
Cameras: SNC-CH115/CH120/CH220 are PoE-type HD models, SNC-EB520 is a 
PoE-type SD model, and SNC-ZB550 is an HD model IPELA HYBRID camera.
WARNING
To reduce a risk of fire or electric shock, do not expose 
this product to rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer 
servicing to qualified personnel only. 
WARNING
This installation should be made by a qualified service person and should 
conform to all local codes.
Power Supply
Caution for U.S.A. and Canada (SNC-ZB550)
The SNC-ZB550 operates on 24 V AC or 12 V DC.
The SNC-ZB550 automatically detects the power.
In the USA, this product shall be powered by a UL listed Class 2 Power Supply 
Only.
In Canada, this product shall be powered by a CSA Certified Class 2 Power 
Supply Only.
Caution for other countries (SNC-ZB550)
The SNC-ZB550 operates on 24 V AC or 12 V DC.
The SNC-ZB550 automatically detects the power.
Use a power supply rated 24 V AC or 12 V DC which meets the requirements 
for SELV (Safety Extra Low Voltage) and complies with Limited Power Source 
according to IEC 60950-1.
CAUTION for LAN port
For safety reason, do not connect the LAN port to any network devices that 
might have excessive voltage.
CAUTION for LAN port (SNC-CH115/CH120/CH220/EB520)
The LAN port of this unit is to be connected only to the devices whose 
power feeding meets the requirements for SELV (Safety Extra Low Voltage) 
and complies with Limited Power Source according to IEC 60950-1.
Use IEEE802.3af standard compliant devices.
For customers in the U.S.A.
This device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions: (1) This device may not cause harmful 
interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits 
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection against harmful interference 
when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if 
not installed and used in accordance with the instruction manual, may cause 
harmful interference to radio communications. Operation of this equipment 
in a residential area is likely to cause harmful interference in which case the 
user will be required to correct the interference at his own expense.
You are cautioned that any changes or modifications not expressly approved 
in this manual could void your authority to operate this equipment.
All interface cables used to connect peripherals must be shielded in order to 
comply with the limits for a digital device pursuant to Subpart B of Part 15 of 
FCC Rules.
For customers in Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du 
Canada.
For the customers in Europe
The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-
ku, Tokyo, Japan.
The Authorized Representative for EMC and product safety is Sony 
Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. 
For any service or guarantee matters please refer to the addresses given in 
separate service or guarantee documents.
For the customers in Europe, Australia and New Zealand
WARNING
This is a Class A product. In a domestic environment, this product may cause 
radio interference in which case the user may be required to take adequate 
measures.
In the case that interference should occur, consult your nearest authorized 
Sony service facility.
This apparatus shall not be used in the residential area.
ATTENTION
The electromagnetic fields at specific frequencies may influence the picture 
of the unit.
Notes on Use
Before Use
If you find condensation when you open the package, turn on the power after 
the condensation disappears.
Remove the static electricity before operation or when touching the camera.
Data and security
You should keep in mind that the images or audio you are monitoring may be 
protected by privacy and other legal rights, and the responsibility for making 
sure you are complying with applicable laws is yours alone. 
Access to the images and audio is protected only by a user name and the 
password you set up. No further authentication is provided nor should you 
presume that any other protective filtering is done by the service. Since 
the service is Internet-based, there is a risk that the image or audio you are 
monitoring can be viewed or used by a third-party via the network.
SONY IS NOT RESPONSIBLE, AND ASSUMES ABSOLUTELY NO LIABILITY TO YOU 
OR ANYONE ELSE, FOR SERVICE INTERRUPTIONS OR DISCONTINUATIONS OR 
EVEN SERVICE CANCELLATION. THE SERVICE IS PROVIDED AS-IS, AND SONY 
DISCLAIMS AND EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, WITH 
RESPECT TO THE SERVICE INCLUDING, BUT NOT LIMITED TO, ANY OR ALL 
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, OR THAT IT WILL OPERATE ERROR-FREE OR CONTINUOUSLY.
Always make a test recording, and verify that it was recorded successfully. 
SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT 
LIMITED TO, COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE 
OF THIS UNIT OR ITS RECORDING MEDIA, EXTERNAL STORAGE SYSTEMS OR 
ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE.
Always verify that the unit is operating properly before use. SONY WILL NOT 
BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, 
COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT 
OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT, EITHER DURING THE 
WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY, OR FOR ANY 
OTHER REASON WHATSOEVER.
If you lose data by using this unit, SONY accepts no responsibility for 
restoration of the data.
Personal information
The images taken by the system using this device can identify individuals 
and thus they fall under “personal information” stipulated in the “Act on 
the Protection of Personal Information”. Please handle the video data 
appropriately according to law.
Information recorded using this product may also be “personal information”. 
Upon disposal, transfer, repair, or any other occasion where this product or 
storage media is passed on to a third party, practice due care in its handling.
Operating or storage location
Avoid operating or storing the camera in the following locations.
Extremely hot or cold places (Operating temperature: –10°C to +50°C [14°F to 
122°F])
Exposed to direct sunlight for a long time, or close to heating equipment (e.g., 
near heaters)
Close to sources of strong magnetism
Close to sources of powerful electromagnetic radiation, such as radios or TV 
transmitters
Locations subject to strong vibration or shock
Humid or dusty locations
Locations exposed to rain
Locations under the influence of fluorescent light or reflection of a window
Under an unsteady light (The image will flicker.)
Ventilation
To prevent heat buildup, do not block air circulation around the camera.
Power supply (SNC-CH115/CH120/CH220/EB520)
The power of this model is supplied by network cable.
Use the network cable UTP, category-5.
Damage to the network cable may result in fire or electric shock.
Transportation
Always turn off the power when carrying.
When transporting the camera, repack it as originally packed at the factory or 
in materials of equal quality.
Cleaning
Use a blower to remove dust from the lens.
Use a soft, dry cloth to clean the external surfaces of the camera. Stubborn 
stains can be removed using a soft cloth dampened with a small quantity of 
detergent solution, then wipe dry.
Do not use volatile solvents such as alcohol, benzene or thinners as they may 
damage the surface finishes.
Note on laser beams
Laser beams may damage image sensors. You are cautioned that the surface of image 
sensors should not be exposed to laser beam radiation in an environment where a laser 
beam device is used.
Phenomena Specific to Image Sensors
The following phenomena that may occur in images are specific to image 
sensors. They do not indicate a malfunction.
White flecks
Although the image sensors are produced with high-precision technologies, fine 
white flecks may be generated on the screen in rare cases, caused by cosmic rays, 
etc.
This is related to the principle of image sensors and is not a malfunction.
The white flecks especially tend to be seen in the following cases:
- when operating at a high environmental temperature
- when you have raised the gain (sensitivity)
- when using the slow shutter
Aliasing
When fine patterns, stripes, or lines are shot, they may appear jagged or flicker.
About the Supplied Manuals
Installation Manual (this document)
This Installation Manual describes the names and functions of parts and controls 
of the Network Camera, gives connection examples and explains how to set up 
the camera. Be sure to read the Installation Manual before operating.
The pictures of an SNC-CH220 camera are used in the explanatory examples.
User’s Guide (stored in the CD-ROM)
The User’s Guide describes how to set up the camera and how to control the 
camera via a Web browser.
After installing and connecting the camera correctly, operate referring to this 
User’s Guide.
Using the CD-ROM Manuals
The supplied CD-ROM disc includes the User’s Guides for this unit in PDF format.
Preparations
The Adobe Reader Version 6.0 or higher must be installed on your computer in 
order to use the guides stored in the CD-ROM disc. 
Note 
If Adobe Reader is not installed, it may be downloaded from the following URL:  
http://www.adobe.com/
Reading the manual in the CD-ROM
1  Insert the CD-ROM in your CD-ROM drive.
  A cover page appears automatically in your Web browser. 
If it does not appear automatically in the Web browser, double-click on the 
index.htm file on the CD-ROM.
2  Select and click on the manual that you want to read.
  This opens the PDF file of the manual. 
Clicking an item in the Table of Contents allows you jump to the relevant 
page.
Notes 
The files may not be displayed properly, depending on the version of Adobe 
Reader. In this case, install the latest version, which you can download from 
the URL mentioned in “Preparations” above.
If you have lost or damaged the CD-ROM, you can purchase replacement.  
Contact your Sony service representative.
Smartphone viewer
This product is equipped with a Smartphone viewer.
With Smartphone viewer, you can display an image from a network camera, pan, 
tilt and zoom that camera, on your smartphone.
For more details, see “Smartphone viewer User’s Manual” at the following URL:
http://www.sony.net/ipela/snc
Location and Function of Part
Front  
  Lens
A vari-focal lens is mounted as standard equipment.
  Focus ring
Turn this ring toward N (near) to focus on a closer object. Turn it toward F or 
infinite to focus on a farther object.
  Zoom ring
Turn this ring toward T for telephoto, or toward W for wide-angle.
  Tripod screw hole
Use this screw hole when attaching the camera 
to a tripod.
Caution
Use the mounting screw whose length is 4.5 mm (
3
/ inch) to 7 mm 
(
9
/ inch) only. Use of other screws may cause improper mounting and 
damage parts inside the camera.
  Rating Label
This label shows the name of device and its electric rating.
  Lens connector (4-pin socket)
Supplies power and control signals to an auto-iris lens.
  Lens mount (SNC-CH115 only)
Use to mount an appropriate CS-mount lens.
Use the C mount adaptor (optional) when you use the C-mount lens.
(A vari-focal lens is mounted as the standard equipment for SNC-CH120/
CH220/EB520/ZB550.)
Rear  
  I/O (Input/Output) port
This cable is provided with a sensor input and an alarm output.
The wires of the cable control the following signals.
SNC-CH115/CH120/CH220/EB520
PinNo.  Signal
1 Alarm output 1–
2 Alarm output 1+
3 Sensor input– (GND)
4 Sensor input+
SNC-ZB550
PinNo.  Signal
1 Sensor input+
2 Sensor input– (GND)
3 Alarm output 1+
4 Alarm output 1–
  For details on each function and required settings, see the User’s 
Guide stored in the supplied CD-ROM.
  For the wiring, see “Connecting the I/O cable.”
  LAN network port (RJ-45)
Use the network cable (UTP, category-5) for network communications 
and PoE* power supply.
However, the PoE power supply feature is not available on SNC-ZB550.
  See “Connect to the Network” for connection.
(* PoE: The acronym for Power over Ethernet. IEEE 802.3af standard 
compliant devices.)
  Easy Focus button
Press this button to automatically adjust the focus.
To load the default setting, press and hold this button for 4 seconds.
  Fall-prevention wire rope mounting screw hole
When installing the camera to the ceiling or the wall, secure the supplied 
wire rope to this hole using the supplied screw.
  NETWORK indicator (Green/Orange)
The indicator lights up or flashes when the camera is connected to the 
network. The indicator is off when the camera is not connected to the 
network. When 100BASE-TX is connected, the indicator turns green. 
When 10BASE-T is connected, the indicator turns orange.
The indicator also turns green when SLOC (IP coaxial transfer) is selected.
  Reset switch
To reset the camera to the factory default settings, turn on the power to 
the camera while holding down this switch with a pointed object.
  POWER indicator (Green)
When the power is supplied to the camera, the camera starts checking 
the system. If the system is normal, this indicator lights up.
  NTSC/PAL switch
Switching the video output. 
  MONITOR output jack
Output the composite video signal from the camera.
Monitor out is used when you adjust the angle of view. Be sure to set 
monitor out to on when you use it. Set it to off and disconnect the video 
cable when you do not use it.
For details on system setting, see the User’s Guide.
Notes
Do not connect to the video cable until the POWER indicator lights 
up.
Be aware that the system performance may be influenced, if 
monitor out is set to on. Be sure to set it to off and disconnect the 
video cable when you do not use it.
  DC 12 V/ AC 24 V (power input) terminal
Connect to a 12 V DC or 24 V AC power supply system.
  Network connection change switch
Use this switch to change between a network connection to a LAN 
(network) port (RJ-45) and a network connection using a coaxial cable.
  SLOC (IP coaxial transfer/video output) port
Use this port when connecting the unit to a network using a coaxial 
cable. When using a composite signal, set the network connection 
change switch to LAN.
Also use this port to output composite video signals from this unit.
A connection to compatible equipment is necessary when connecting to 
a network using a coaxial cable.
For connection details, refer to the instruction manuals of the equipment 
on the receiving end.
Note
The output analog image may not display correctly, depending on 
the video format and image size settings.
The image may not display properly in the horizontal and/or 
vertical plane.
The image may be reduced.
   (ground) terminal
This is a ground terminal for the chassis.
(continued on the reverse side)
U1/4”, 20 UNC
 = 4.5 mm to 7 mm
(ISO standard) (with the
screws fastened)
SNC-CH120/CH220/EB520/ZB550
SNC-CH115
SNC-CH115/CH120/CH220/EB520
SNC-ZB550
 2012 Sony Corporation    Printed in U.S.A.
AB Version